My Videos/Tutorials

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All our videos can be viewed on https://www.youtube.com/c/sfdconestop

 

Salesforce Beginners Tutorial:

Session1:

https://www.youtube.com/watch?v=BH5zltsyjuE&t=2s

 

Session2:

https://www.youtube.com/watch?v=-acT8t4MYss&t=48s 

Salesforce CPQ Demo:
Session 1: Basics of CPQ and creation of a Quote:

Click below
https://www.youtube.com/watch?v=3UgynLFKGjM&feature=youtu.be

Session 2: Option Constraints
https://www.youtube.com/watch?v=zK3ICrQ-H4I&t=6s

Session 3: Quote Templates
https://www.youtube.com/watch?v=f3yGkFTKK0Y

Videos on Service Cloud -

Case Management:
https://www.youtube.com/watch?v=6yvzaT6_HM4 

Web to Case: 
https://www.youtube.com/watch?v=UlCK8UEMY1U

Email to Case:
https://www.youtube.com/watch?v=eLS3oLucg6Y

Salesforce Omni Channel - Queue Based Routing:
Click below
https://www.youtube.com/watch?v=YQJXbw9astI

Salesforce Live Agent:
https://www.youtube.com/watch?v=gpgI4I8JnGI


Salesforce Einstein Bot:
https://www.youtube.com/watch?v=wmnBnlyiBgw

Salesforce Macros:
https://www.youtube.com/watch?v=kHpIU5eQ4bA

Salesforce Knowledge:
https://www.youtube.com/watch?v=Pob63jM4EpI

Summer 20 Interesting Features/Sandbox preview details:

https://www.youtube.com/watch?v=tK5zwPJ-70k

Salesforce Omni Channel - Skill Based Routing:
https://www.youtube.com/watch?v=nSXnRgJkaQg

Service Cloud Entitlement Management:
https://www.youtube.com/watch?v=gKl2m7Jovm4 

 

Salesforce Lightning Reports and Dashboards:

Session 1:
https://www.youtube.com/watch?v=zi5n8YpIuRE


Salesforce Reports and Dashboard in Lightning Session 2: 

https://www.youtube.com/watch?v=LOF_-d5Ec4o


Salesforce Reports and Dashboard in Lightning Session 3:

https://www.youtube.com/watch?v=Ikso_Xb9iL8


Salesforce Reports and Dashboard in Lightning Session 4: 

https://www.youtube.com/watch?v=OvIfIJMYZ-Y