In order to prepare for your organization’s continued growth, we occasionally need to perform an activity, called an instance refresh, where we upgrade the infrastructure supporting your instance in our data centers. Following the maintenance, your instance will move to a new data center, and the name of your instance will change. This will enable us to continue to provide organizations with the same levels of performance they have come to expect from Salesforce.
For example if your org is on NA1 instance post instance refresh your org would move to NA2.
If you follow salesforce best practices, this maintenance should be seamless. Below are some frequently asked questions regarding instance refresh maintenance.
https://help.salesforce.com/articleView?id=Instance-Refresh-Maintenance-FAQ&language=en_US&r=https%3A%2F%2Forg62.my.salesforce.com%2F&type=1
How to prepare for instance refresh video -
https://salesforce.vidyard.com/watch/gmdRR8QbUA44bVyHNViA37
For example if your org is on NA1 instance post instance refresh your org would move to NA2.
If you follow salesforce best practices, this maintenance should be seamless. Below are some frequently asked questions regarding instance refresh maintenance.
https://help.salesforce.com/articleView?id=Instance-Refresh-Maintenance-FAQ&language=en_US&r=https%3A%2F%2Forg62.my.salesforce.com%2F&type=1
How to prepare for instance refresh video -
https://salesforce.vidyard.com/watch/gmdRR8QbUA44bVyHNViA37
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