Salesforce Business Analyst

Salesforce Business Analyst Certification Tips - 

Salesforce Business Analyst Certification is the new cert introduced in the month of July. This is one of the interesting certification as many topics you would find it relatable as part of your day job as a developer/admin/architect!

• 65 multiple-choice/multiple-select questions – 105 mins
• 72% is the passing score(Make sure you have around 47 questions right to clear the exam)
  
• The exam Fee is $200 plus applicable taxes
• The Salesforce Certified Administrator certification is a prerequisite for taking this exam.

I see that the best resource to begin with cert preparation is trailhead and among all the trailhead modules below are the one which you need to primarily focus on as good number of questions comes from these - 

User Stories - Understand the user story format - Who,What, Why as you would see few questions on this topic

Essential BA Skills - Get a good hold on different documentation types which BA can use

Process Mapping - Process Mapping Language is super important topic, get a full understanding of all different process diagrams

https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep

Understanding the need of Business Analyst

Business Analyst work as a bridge between different stakeholders in an Organization. When we have a medium or complex project at times it becomes really difficult to gather requirements or know more about the details of the requirements at that moment in an Agile Scrum environment there is a need of a Business Analysts.

Business Analysis is the set of tasks, knowledge, and techniques required to identify business needs and determine solutions to business problems. Solutions often include a systems development component, but may also consist of process improvement or organizational change.
In a well defined structure below are different positions are available for smooth completion of a project,

Customers -- >Product Owner --> Business Analyst --> Scrum Master --> Scrum Team.

So its very important that Business analyst to work very closely with Product Owners, and Customers as well to get the understanding of user requirements.

Business Analyst, work very closely with PO to work with various stakeholders in understanding the requirements and then creating user stories as per the requirement.

Below are few documents which a Business analysts works on,

1)Business requirement document
2)System requirement document
3)Functional requirement document
4)User stories


Few important points:
1)What is a requirement?
Ans: In order to achieve business goal or objective a requirement is created. This is a basis of a project which must be verified and validated by the stakeholders and business users before implementation. Every business requirement must be very well documented so that it can be used for references in future.

2)Different ways to gather the requirements?
Ans: There are various ways with which you can gather the requirements,
Conducting Meetings
Questionnaires
Brainstorming sessions
etc

3)What is a Use case?
Ans:Use case is a pictorial representation which tells us how a user uses the system.

Be ready with scenario based questions related to Business analyst, like how did you interacted with clients and how the requirements are gathered.